Orders are processed Monday-Friday. Orders will not be processed on weekends or an holiday. Check out FAQ page for more information.
Everything is made to order. Processing time varies, depends on the item, time to make that item. Bleaching Templates & Bleached Shirts take 2.5 to 4 weeks. Transfers ship within a week. Anything else usually ships in 1-4 weeks.
Orders are sent to the shipping address entered on the order form. Make sure the address you entered is complete and accurate. The Chalk Pair is not responsible for packages that are non delivered due to incorrect shipping addresses. If returned the buyer must repay shipping to have it shipped again.
All orders shipped to countries outside of the U.S. may be subject to import taxes, customs duties and fees that are paid by the buyer. The value of payment received cannot be altered to decrease international custom fees. Additional charges for customs clearance must be paid by the buyer at the time of pick up. We have no control over these charges. Customs policies vary widely from country to country, and you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our control and beyond the original delivery estimates. Feel free to contact your local customs office for further information.